Right of rescission & Return of goods
Right of
rescission
You have the right
to withdraw from this contract within fourteen days without giving a reason.
The cancellation period is fourteen days from the day on which you or a third
party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us
askö GmbH -
Innovative Schutzausrüstung
Adolph-Kolping-Straße 6
D-72393 Burladingen
Phone: 0 74 75 / 95 00 0 – 0
Fax: 0 74 75 / 95 00 0 – 29
Mail-Adress: info@askoe-online.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of
your decision to withdraw from this contract. You can use a cancellation letter
sample for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the notice
regarding your exercise of the right of cancellation before the cancellation
period has expired.
Consequences
of rescission
If you revoke this contract, we must refund all payments that we have
received from you, including the delivery costs (with the exception of the
additional costs resulting from the fact that you have chosen a different type
of delivery than the cheapest standard delivery offered by us have),
immediately and at the latest within fourteen days from the day on which we
received the notification of your cancellation of this contract. For this
repayment, we use the same means of payment that you used in the original
transaction, unless something else was expressly agreed with you; under no
circumstances will you be charged fees for this repayment. We may refuse
repayment until we have received the goods back or until you have provided
proof that you have returned the goods, whichever is earlier.
You must return the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The purchase price will be refunded within 14 days of withdrawal.
Return of goods
The return is at your expense and risk, as we cannot reimburse any other
postage costs. Please note that the refund will be made via the originally
selected payment method, unless otherwise agreed. Returns in the event of a
complaint:
If items are damaged or have other defects, you can of course make a complaint.
Please contact our customer service at onlineshop@askoe-online.de.
Once the package has arrived at the warehouse and has been inspected, we will process the refund or exchange.
The return must be sent to the following address:
askö GmbH
Retouren-Abteilung
Adolph-Kolping-Str. 6
D-72393 Burladingen